If your power goes out during business hours, contact the Utility Office to report the outage. After business hours, call the Police Department at 419-394-2325. If you heard or saw something at the time your power went out, be sure to report that as well.
On an overhead service, a secure point of attachment must be provided by the owner and the entrance cable and meter base is the owner’s responsibility. On an underground service, it is the home owner’s responsibility to have the meter base secured to the house.
You can report a street light out by completing a City Service Request form online. The form is located on the main page of the City’s web site under the red tab at the left called City Service Requests. You may also report a street light out by calling the Utility Office at 419-394-3303 or Electric Distribution Department at 419-394-2476. After business hours, call the Police Department at 419-394-2325.
Yes, if you are increasing the amperage of your service panel. Contact the Engineering Department.
Yes, but only if you are the home owner AND it is your permanent residence AND you can properly complete the electric permit, in advance, AND you are doing the work.