How Do I...?

My usage is high – can the meter be running fast?


Meters (water or electric) rarely run fast, and if they do, the percentage of accuracy is usually insignificant. If your billed usage is high, it could be the result of a number of possibilities that together we can investigate such as:

  • rechecking the reading that was used for billing to verify accuracy;
  • reviewing your account history – looking at usage for the same billing period last year;
  • looking at conditions that may have changed in your household, such as more people living at the residence, etc.;
  • checking to see if there are malfunctioning appliances that draw supply, for example, lights, fans, or toilets running continuously;
  • verifying that water is not dripping from faucets, shower heads, or outside spigots and hoses.