My usage is high, can the meter be running fast?

Meters (water or electric) rarely run fast, and if they do, the percentage of accuracy is usually insignificant. If your billed usage is high, it could be the result of a number of possibilities that together we can investigate such as:

  • Rechecking the reading that was used for billing to verify accuracy;
  • Reviewing your account history - looking at usage for the same billing period last year;
  • Looking at conditions that may have changed in your household, such as more people living at the residence, etc.;
  • Checking to see if there are malfunctioning appliances that draw supply, for example, lights, fans, or toilets running continuously;
  • Verifying that water is not dripping from faucets, shower heads, or outside spigots and hoses.

Show All Answers

1. Can I pay my utility bill with a credit card?
2. Although I have signed up for the bank draft option of bill payment, I still receive a monthly bill. Why is that?
3. I can’t pay my entire bill this month. Will you accept a partial payment?
4. Can I get assistance in paying my utility charges?
5. Who do I call to have a final meter reading done?
6. Who do I call to report a problem with my electric service or an outage?
7. Who do I notify when digging is to be done in my yard?
8. Who do I call to report a street light that is not working?
9. I think I may have a faulty electric meter. Who do I call to have it checked?
10. Do you read our meters every month?
11. What should I do during a power outage?
12. My usage is high, can the meter be running fast?
13. I have trees on my property near power lines that I want trimmed or removed. Who should I contact?
14. My utility charges seem high this month. Can you explain why?
15. Why are sewer charges higher than water charges?
16. Can I get on a budget to pay my utility charges?
17. When is my utility payment due?
18. Where can I pay my bill?