When is my utility payment due?

Utility payments are due the 10th of each month. A 5% penalty is applied for payments received after the 10th. If payment is not received by the 25th of each month, you are subject to disconnection of services.

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1. Can I pay my utility bill with a credit card?
2. Although I have signed up for the bank draft option of bill payment, I still receive a monthly bill. Why is that?
3. I can’t pay my entire bill this month. Will you accept a partial payment?
4. Can I get assistance in paying my utility charges?
5. Who do I call to have a final meter reading done?
6. Who do I call to report a problem with my electric service or an outage?
7. Who do I notify when digging is to be done in my yard?
8. Who do I call to report a street light that is not working?
9. I think I may have a faulty electric meter. Who do I call to have it checked?
10. Do you read our meters every month?
11. What should I do during a power outage?
12. My usage is high, can the meter be running fast?
13. I have trees on my property near power lines that I want trimmed or removed. Who should I contact?
14. My utility charges seem high this month. Can you explain why?
15. Why are sewer charges higher than water charges?
16. Can I get on a budget to pay my utility charges?
17. When is my utility payment due?
18. Where can I pay my bill?